DNS/ISO 10001:2018 Public comments
Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations […]
Standards development
Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations […]
Guidelines for auditing management systems […]
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations […]
Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations […]
Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions […]
Quality management — Quality of an organization — Guidance to achieve sustained success […]
Road traffic safety (RTS) management systems — Requirements with guidance for use […]
Asset management — Overview, principles and terminology […]
Asset management — Management systems — Requirements […]
Asset management — Management systems — Guidelines for the application of ISO 55001 […]
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