a) guest facilities;

b) public areas;

c) food and beverage preparation and service area;

d) staff break areas;

e) safety and security.

This document does not apply to:
a) bed and breakfast establishments;

b) self-catering units;

c) private residences or apartments rented for periods exceeding one month;

d) villas;

e) eco-lodges;

f) guesthouses;

g) premises used exclusively for the accommodation of persons in religious, educational or charitable organisations.

1.2 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use.

Note 1—The following standards developed by Committee F24 contain information relative to this guide: Specification F 698, Practices E 1212, F 1193, and F 770, Terminology E 1316, and Terminology F 747.

1.2 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use.

This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use.

1.2 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use.

1.2 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use.

1.2 This practice shall not apply to:

1.2.1 Patron directed amusement rides or devices (for example, go karts, bumper cars, bumper boats),

1.2.2 Artificial climbing walls,

1.2.3 Air-supported structures,

1.2.4 dry slides,

1.2.5 coin operated rides,

1.2.6 Amusement rides or devices that involve the purposeful immersion of the patron’s body partially or totally in the water and involves more than incidental patron water contact (for example, pools, water slides, lazy rivers, interactive aquatic play devices),

1.2.7 Amusement rides and devices whose design criteria are specifically addressed in another ASTM standard,

1.2.8 Portions of an amusement ride or device unaffected by a major modification,

1.2.9 Upgrades to electrical wiring, electrical motors and electrical components of amusement rides and devices provided the original design and safety criteria are maintained or enhanced, and

1.2.10 Pre-existing designs manufactured after the effective date of publication of this practice if the design is service proven or previously compliant and the manufacturer provides:

1.2.10.1 A historical summary of the amusement ride, device or major modification, and

1.2.10.2 A statement that the design is service proven or previously compliant as specified by Section 3.

1.2.10.3 Amusement rides and devices, and major modifications to amusement rides and devices may qualify as “previously compliant” for five years following the date of publication of this practice. Thereafter, amusement rides and devices, and major modifications to amusement rides and devices must qualify as “service proven” or meet the requirements of this practice.

1.3 This practice includes an annex (mandatory), which provides additional information (for example, rationale, background, interpretations, drawings, commentary, and so forth) to improve the user’s understanding and application of the criteria presented in this practice. The annex information shall be interpreted as mandatory design criteria.

1.4 This practice includes an appendix (non-mandatory), which provides additional information (for example, rationale, background, interpretations, drawings, commentary, and so forth.) to improve the user’s understanding and application of the criteria presented in this practice. The appendix information shall not be interpreted as mandatory design criteria.

1.5 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use.

1.6 This international standard was developed in accordance with internationally recognized principles on standardization established in the Decision on Principles for the Development of International Standards, Guides and Recommendations issued by the World Trade Organization Technical Barriers to Trade (TBT) Committee.

This standard also applies to shaver adaptors which have the earth pin replaced with a similarly dimensioned protrusion made of insulating material designated as an insulated shutter opening device (ISOD) designed to operate the shutter mechanism of a socket-outlet conforming to BS 1363-2:2016.

Adaptors conforming to this standard are shuttered and therefore do not require the use of additional means to shield the current?carrying contacts when no plug is present in the adapter socket-outlets.

Assemblies comprising a plug and one or more portable socket-outlets connected together by a flexible cable are not considered to be adaptors according to this part of BS 1363. Devices incorporating, transformers, timers, thermostats or other control means are outside the scope of this part of BS 1363.

At around 500 pages long, BS 7671 Wiring Regulations is the UK’s main electrical safety standard. This must have document sets out requirements that detail how to perform electrical installations safely. First published in 1882, the 2018 version is the 18th edition of what in the Electrical sector is known as “the Regs.”

Who is this standard for?

Electricians
Anyone dealing with electrical installations
Why should you use this standard?

It sets out regulations which apply to the design, erection and verification of electrical installations, and to additions and alterations to existing installations.

Although not a statutory document, BS 7671 sets the standard for how electrical installations should be done in the UK (and many other countries) and enables compliance with the law.

The requirements in this standard come into effect on 1st January 2019. Installations designed after 31st December 2018 will have to comply with BS 7671:2018, hence the importance for all electrical professionals to ensure that they are up to speed with the new requirements.

NOTE: Existing installations that have been installed in accordance with earlier editions of the Regulations may not comply with this edition in every respect. This does not necessarily mean that they are unsafe for continued use or require upgrading.

IEC 60335-2-2:2019 deals with the safety of electric vacuum cleaners and water suction cleaning appliances for household and similar purposes, including vacuum cleaners for animal grooming, their rated voltage being not more than 250 V. It also applies to centrally-sited vacuum cleaners and automatic battery-operated cleaners.
This standard also applies to motorized cleaning heads and current-carrying hoses associated with a particular vacuum cleaner.
Battery-operated appliances and other DC supplied appliances are within the scope of this standard. Dual supply appliances, either mains-supplied or battery-operated, are regarded as battery-operated appliances when operated in the battery mode.
Appliances not intended for normal household use, but which nevertheless may be a source of danger to the public, such as appliances intended to be used by laymen in shops and other premises for normal housekeeping purposes, are within the scope of this standard.
Examples of such appliances are appliances intended to be used for normal housekeeping purposes in hotels, offices, schools, hospitals and similar premises.
As far as is practicable, this standard deals with the common hazards presented by appliances that are encountered by all persons in and around the home. However, in general, it does not take into account
– persons (including children) whose physical, sensory or mental capabilities or lack of experience and knowledge prevents them from using the appliance safely without supervision or instruction;
– children playing with the appliance.
Attention is drawn to the fact that:
– for appliances intended to be used in vehicles or on board ships or aircraft, additional requirements can be necessary;
– in many countries additional requirements are specified by the national health authorities, the national authorities responsible for the protection of labour, the national water supply authorities and similar authorities.
This standard does not apply to:
– appliances intended exclusively for industrial purposes;
– appliances intended to be used in locations where special conditions prevail, such as the presence of a corrosive or explosive atmosphere (dust, vapour or gas);
– wet and dry vacuum cleaners, including power brush, for commercial use (IEC 60335-2-69).
This seventh edition cancels and replaces the sixth edition published in 2009, Amendment 1:2012 and Amendment 2:2016. This edition constitutes a technical revision.
This edition includes the following significant technical changes with respect to the previous edition:
– some requirements for appliances for animal grooming have been modified (6.1, 25.7)
– the note in 7.101 has been deleted;
– converted some notes to normative text (7.102, 10.1, 11.3, 13.1, 15.2, 15.101, 19.101, 20.1, 20.2, 21.103, 21.105, 22.32, 25.23);
– clarification that the test of 19.7 is applicable to vacuum cleaners with a motorized brush or similar device;
– modified Annex R for alignment with 22.201 of Annex B;
– modified Annex S in accordance with IEC 60335-2-2:2009/ISH1:2016.
This Part 2 is to be used in conjunction with the latest edition of IEC 60335-1 and its amendments. It was established on the basis of the fifth edition (2010) of that standard.

IEC 60335-2-7:2019 deals with the safety of electric washing machines for household and similar use, that are intended for washing clothes and textiles, their rated voltage being not more than 250 V for single-phase appliances and 480 V for other appliances. This standard also deals with the safety of electric washing machines for household and similar use employing an electrolyte instead of detergent. Additional requirements for these appliances are given in Annex CC. Guidance is given in Annex DD for requirements that can be used to ensure an acceptable level of protection against electrical and thermal hazards for washing machines fitted with a power driven wringer. Appliances not intended for normal household use but which nevertheless may be a source of danger to the public, such as appliances intended to be used by laymen in shops, in light industry and on farms, are within the scope of this standard.
Examples of such appliances are washing machines for communal use in blocks of flats or in launderettes. As far as is practicable, this standard deals with the common hazards presented by washing machines that are encountered by all persons in and around the home. However, in general, it does not take into account:
– persons (including children) whose physical, sensory or mental capabilities or lack of experience and knowledge prevents them from using the appliance safely without supervision or instruction;
– children playing with the appliance.
Attention is drawn to the fact that:
– for washing machines intended to be used in vehicles or on board ships or aircraft, additional requirements may be necessary;
– in many countries additional requirements are specified by the national health authorities, the national authorities responsible for the protection of labour, the national water supply authorities and similar authorities.
This standard does not apply to:
– washing machines intended exclusively for industrial purposes (ISO 10472-2);
– appliances intended to be used in locations where special conditions prevail, such as the presence of a corrosive or explosive atmosphere (dust, vapour or gas);
– washing machines incorporating steam generating devices in which steam is produced at a pressure exceeding 50 kPa.
This eighth edition cancels and replaces the seventh edition published in 2008, Amendment 1: 2011 and Amendment 2:2016. This edition constitutes a technical revision.
This edition includes the following significant technical changes with respect to the previous edition:
– requirements for steam generators in 3.1.9, 3.6.101, 19.101, 22.106, 22.107;
– additional definitions for washing machine types in 3.5.101,3.5.102, 3.5.103;
– revised temperature limits for external accessible surfaces in 11.3 and 11.8;
– revised test procedure for the spillage test in 15.2;
– additional requirements for appliances that are controlled by programmable electronic circuits that limit the number of heating elements and motors from being energised at the same time, Subclause 22.108.
This part 2 is to be used in conjunction with the latest edition of IEC 60335-1 and its amendments. It was established on the basis of the fifth edition (2010) of that standard.

IEC 60335-2-9:2019 deals with the safety of electric portable appliances for household and similar purposes that have a cooking function such as baking, roasting and grilling, their rated voltage being not more than 250 V.
Examples of appliances that are within the scope of this standard are:
– barbecues for indoor use;
– breadmakers;
– candy floss appliances;
– contact grills (griddles);
– cookers;
– food dehydrators;
– hotplates;
– induction wok hotplates;
– pop-corn makers;
– portable ovens;
– raclette grills;
– radiant grills;
– roasters;
– rotary grills;
– rotisseries;
– toasters;
– waffle irons;
Appliances intended for normal household and similar use and that may also be used by laymen in shops, in light industry and on farms, are within the scope of this standard. However, if the appliance is intended to be used professionally to process food for commercial consumption, the appliance is not considered to be for household and similar use only.
As far as is practicable, this standard deals with the common hazards presented by appliances that are encountered by all persons in and around the home.
However, in general, it does not take into account
– persons (including children) whose physical, sensory or mental capabilities or lack of experience and knowledge prevents them from using the appliance safely without supervision or instruction;
– children playing with the appliance.
Attention is drawn to the fact that:
– for appliances intended to be used in vehicles or on board ships or aircraft, additional requirements could be necessary;
– in many countries, additional requirements are specified by the national health authorities, the national authorities responsible for the protection of labour and similar authorities.
This standard does not apply to:
– stationary ovens and stationary grills (IEC 60335-2-6);
– warming plates (IEC 60335-2-12);
– frying pans and deep fat fryers (IEC 60335-2-13);
– microwave ovens (IEC 60335-2-25);
– barbecues for outdoor use (IEC 60335-2-78);
– appliances intended to burn charcoal or similar combustible fuels;
– appliances intended for commercial catering;
– appliances intended to be used in locations where special conditions prevail, such as the presence of a corrosive or explosive atmosphere (dust, vapour or gas).
This seventh edition cancels and replaces the sixth edition published in 2008, Amendment 1:2012 and Amendment 2:2016. This edition constitutes a technical revision.
This edition includes the following significant technical changes with respect to the previous edition:
– aligns the text with IEC 60335-1, Ed 5, and its Amendments 1 and 2;
– revises the abnormal tests for a toaster (19.11.2, 19.102).
This part 2 is to be used in conjunction with the latest edition of IEC 60335-1 and its amendments. It was established on the basis of the fifth edition (2010) of that standard.

IEC 61010-2-201:2017 specifies safety requirements and related verification tests for any product performing the function of control equipment and/or their associated peripherals. In addition, these products have as their intended use the command and control of machines, automated manufacturing and industrial processes, e.g. discrete and continuous control.
This second edition cancels and replaces the first edition published in 2013. This edition constitutes a technical revision. This second edition includes the following significant technical changes with respect to the previous edition;
a) clarify, change, delete definitions which were causing confusion,
b) change and clarify the temperature testing methodology,
c) change documentation methodologies allowed,
d) change some terminal markings,
e) add clarity to some of the informative annexes,
f) add Annex E with changes,
g) add Annexes AA – FF.

This publication is to be read in conjunction with IEC 61010-1:2010

The method is applicable to raw cow milk, raw sheep milk, raw goat milk, reduced fat milk, skimmed milk, chemically preserved milk, and processed liquid milk.

It is not applicable when greater accuracy is required for skimmed milk, e.g. to establish the operating efficiency of cream separators.

Recommendations relating to storage and disinfestation are given as a guide in Annexes G and H respectively. Annex I is for informative purposes only and sets out a sampling procedure for preliminary quality analysis which can be adopted by agreement of all interested parties.

It defines codes for engine brake power in accordance with ISO 15550, in order, where necessary, to simplify the application of the statements of power and to facilitate communication. This applies, e.g., to statements of power used on engine data plates.

ISO 3046-1 applies to reciprocating internal combustion (RIC) engines for land, rail-traction and marine use and may be applied to engines used to propel road construction and earth-moving machines, industrial trucks as well as for other applications where no suitable International Standard for these engines exists.

ISO 3046-4:2009 applies to RIC engines for land, rail-traction and marine use, excluding engines used to propel road-construction and earth-moving machines, agricultural and industrial types of tractors, road vehicles and aircraft. Also excluded are self-governing engines and those engines requiring only maximum speed or maximum fuel delivery limitation.

ISO 3046-4:2009 defines requirements for compression–ignition oil engines (diesel engines). For spark ignition engines and dual fuel engines, special requirements can apply.

It applies to reciprocating internal combustion engines for land, rail traction and marine use, excluding engines used in road vehicles and aircrafts.

ISO 3046-3:2006 applies to reciprocating internal combustion engines for land, rail-traction and marine use.

It may be applied to engines used to propel road construction machines, industrial trucks and for other applications where no suitable International Standards for these engines exist.

The method is statistically more efficient than the duo-trio test, but has limited use with products that exhibit strong carryover and/or lingering flavours.

The method is applicable even when the nature of the difference is unknown (i.e. it determines neither the size nor the direction of difference between samples, nor is there any indication of the attributes responsible for the difference). The method is applicable only if the products are fairly homogeneous.

The method is effective for a) determining that either a perceptible difference results (triangle testing for difference), or a perceptible difference does not result (triangle testing for similarity) when, for example, a change is made in ingredients, processing, packaging, handling or storage; b) or for selecting, training and monitoring assessors.

ISO 5149-1:2014 specifies the classification and selection criteria applicable to the refrigerating systems and heat pumps. These classification and selection criteria are used in ISO 5149‑2, ISO 5149‑3, and ISO 5149‑4.

ISO 5149-1:2014 applies to: a) refrigerating systems, stationary or mobile, of all sizes including heat pumps; b) secondary cooling or heating systems; c) the location of the refrigerating systems; and d) replaced parts and added components after adoption of this part of ISO 5149 if they are not identical in function and in the capacity.

ISO 5149-1:2014 applies to fixed or mobile systems, except to vehicle air conditioning systems covered by a specific product standard, e.g. ISO 13043 and SAE J 639.

ISO 5149-1:2014 is applicable to new refrigerating systems, extensions or modifications of already existing systems, and for used systems, being transferred to and operated on another site.

ISO 5149-1:2014 also applies in the case of the conversion of a system to another refrigerant.

Systems containing refrigerants which are not listed in ISO 817 are not covered in ISO 5149-1:2014.

These requirements are intended to minimize risks of injury to persons and damage to property and the environment resulting from improper handling of the refrigerants or from contaminants leading to system breakdown and resultant emission of the refrigerant.

It is applicable to all quantitative assessment, whether global or specific and whether objective or hedonic.

It is intentionally limited to the most commonly used measurement scales for sensory assessment.

ISO 5492:2008 applies to all industries concerned with the evaluation of products by the sense organs.

The terms are given under the following headings: 1) general terminology; 2) terminology relating to the senses; 3) terminology relating to organoleptic attributes; and 4) terminology relating to methods.

In addition to terms used in the three official ISO languages (English, French and Russian), this document gives the equivalent terms in German and Spanish; these are published under the responsibilities of the member bodies for Germany (DIN) and for Argentina (IRAM), respectively, and are given for information only. Only the terms and definitions given in the official languages can be considered as ISO terms and definitions.

The method is applicable whether a difference exists in a single sensory attribute or in several, which means that it enables determination of whether there exists a perceptible difference concerning a given attribute, and the specification of the direction of difference, but it does not give any indication of the extent of that difference. The absence of difference for the attribute under study does not signify that there does not exist any difference between the two products.

This method is only applicable if the products are relatively homogeneous.

The method is effective (1) for determining whether a perceptible difference exists (paired difference test), or whether no perceptible difference exists (paired similarity test) when, for example, modifications are made to ingredients, processing, packaging, handling or storage operations, or (2) for selecting, training and monitoring assessors.

It is necessary to know, prior to carrying out the test, whether the test is a one-sided test (the test supervisor knows a priori the direction of the difference, and the alternative hypothesis corresponds to the existence of a difference in the expected direction) or a two-sided test (the test supervisor does not have any a priori knowledge concerning the direction of the difference, and the alternative hypothesis corresponds to the existence of a difference in one direction or the other).

The methods described in ISO 5496:2006 are suitable for use by the agri-foodstuffs industries employing olfactory analysis (e.g. perfumery, cosmetics and aromatics).

ISO 5538|IDF 113:2004 is applicable to the sampling of all milk products submitted in discrete lots, irrespective of whether the lots are from the sample production. The acceptance or otherwise of any lot is a matter for the parties to a contract and is outside the scope of ISO 5538|IDF 113:2004.

ISO 5538|IDF 113:2004 is intended to be used in all cases where attribute sampling plans are required for a dairy product, except that if specific compositional standards, specifications or contracts include different sampling.

ISO 5538|IDF 113:2004 is not applicable to sampling for microbiological defects, unless otherwise agreed by the interested parties.

This document also specifies the requirements for cocoa sustainability management systems:

— at entry level, see Annex A;

— at medium level, see Annex B.

NOTE ISO 34101-1 specifies the requirements for cocoa sustainability management systems at high level.

Only organizations that fulfil both the cocoa sustainability management system requirements of either ISO 34101-1 or Annex A or B, and the performance requirements of ISO 34101-2 can claim their cocoa beans have been sustainably produced.

It is not applicable to pet foods. Nor are the methods intended for sampling for the purpose of microbiological examination. Conditions of, and requirements for, sampling are specified separately for feeding stuffs of different physical natures.

For certain categories of animal feeding stuff, specific methods of sampling are specified in other International Standards. A list of these can be found in the bibliography. When sampling the products specified, it is these methods which shall be used.

Methods of sampling for the determination of substances likely to be non-uniformly distributed are described in an annex.

The guidelines are overruled by special instructions and regulations for sample preparation demanded by specific analysis methods.

The sensory analysis carried out following this preparation may be used to determine the acceptance or rejection of a shipment of coffee, subject to agreement between the parties concerned. Generally, the sample will require a light roast for assessment of defects, and a medium roast for assessment of flavour and colour.

A beverage prepared in accordance with ISO 6668:2008 can be used not only for purposes of quality control, but also for purposes of comparative assessment of different samples, in which case an identical procedure can be followed for each of the samples.

This document applies to all reciprocating internal combustion engines falling within the field of application of ISO 3046-1 and other internal combustion engines where no suitable International Standard exists.

NOTE In this document, reciprocating internal combustion engines are referred to as engines unless otherwise explained.

The requirements of ISO 8124-1:2012 specify acceptable criteria for structural characteristics of toys, such as shape, size, contour and spacing as well as acceptable criteria for properties peculiar to certain categories of toy.

ISO 8124-1:2012 specifies requirements and test methods for toys intended for use by children in various age groups from birth to 14 years. The requirements vary according to the age group for which a particular toy is intended. The requirements for a particular age group reflect the nature of the hazards and the expected mental and/or physical abilities of a child to cope with them.

The test methods described are used for the purposes of determining the flammability of toys under the particular test conditions specified. The test results thus obtained cannot be considered as providing an overall indication of the potential fire hazard of toys or materials when subjected to other sources of ignition.

ISO 8124-2:2007 includes general requirements relating to all toys and specific requirements and methods of test relating to the following toys, which are considered as being those presenting the greatest hazard:

toys to be worn on the head: beards, moustaches, wigs, etc., made from hair, pile or material with similar features; molded and fabric masks; hoods, head-dresses, etc.; flowing elements of toys to be worn on the head, but excluding paper novelty hats of the type usually supplied in party crackers;
toy disguise costumes and toys intended to be worn by a child in a play;
toys intended to be entered by a child;
soft-filled toys (animals and dolls, etc.) with a piled surface or textile surface.

Maximum acceptable levels are specified for the migration of the elements listed above from the following toy materials:

coatings of paints, varnishes, lacquers, printing inks, polymers and similar coatings;
polymeric and similar materials, including laminates, whether textile-reinforced or not, but excluding other textiles and non-woven textiles;
paper and paperboard, up to a maximum mass per unit area of 400 g/m2;
natural, artificial or synthetic textiles;
glass/ceramic/metallic materials, excepting lead solder when used for electrical connections;
other materials, whether mass-coloured or not (e.g. wood, fibreboard, hardboard, bone and leather);
materials intended to leave a trace (e.g. the graphite materials in pencils and liquid ink in pens);
pliable modelling materials, including modelling clays and gels;
paints to be used as such in the toy, including finger paints, varnishes, lacquers, glazing powders and similar materials in solid or liquid form.
The requirements in ISO 8124-3:2010 apply to the following toys and toy components of toys and toy materials:

all intended food and oral contact toys, cosmetic toys and writing instruments categorized as toys, irrespective of any age grading or recommended age labelling;
all toys intended for or suitable for children up to 72 months of age;
accessible coatings, irrespective of any age grading or recommended age labelling;
accessible liquids, pastes, gels (e.g. liquid paints, modelling compounds) irrespective of any age grading or recommended age labelling.

calendar dates expressed in terms of calendar year, calendar month and calendar day of the month;
ordinal dates expressed in terms of calendar year and calendar day of the year;
week dates expressed in terms of calendar year, calendar week number and calendar day of the week;
local time based upon the 24-hour timekeeping system;
Coordinated Universal Time of day;
local time and the difference from Coordinated Universal Time;
combination of date and time of day;
time intervals;
recurring time intervals.
ISO 8601:2004 does not cover dates and times where words are used in the representation and dates and times where characters are not used in the representation.

ISO 8601:2004 does not assign any particular meaning or interpretation to any data element that uses representations in accordance with ISO 8601:2004. Such meaning will be determined by the context of the application.

organizations seeking sustained success through the implementation of a quality management system;
customers seeking confidence in an organization’s ability to consistently provide products and services conforming to their requirements;
organizations seeking confidence in their supply chain that their product and service requirements will be met;
organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
organizations performing conformity assessments against the requirements of ISO 9001;
providers of training, assessment or advice in quality management;
developers of related standards.
ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

ISO 9004:2009 is not intended for certification, regulatory or contractual use.

ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.

ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.

This document is applicable to product- and service-related codes containing promises made to customers by an organization concerning its behaviour. Such promises and related provisions are aimed at enhanced customer satisfaction. Annex A provides simplified examples of components of codes for different organizations.

NOTE Throughout this document, the terms “product” and “service” refer to the outputs of an organization that are intended for, or required by, a customer.

This document is intended for use by any organization regardless of its type or size, or the products and services it provides, including organizations that design customer satisfaction codes of conduct for use by other organizations. Annex C gives guidance specifically for small businesses.

This document is aimed at customer satisfaction codes of conduct concerning individual customers purchasing or using goods, property or services for personal or household purposes, although it is applicable to all customer satisfaction codes of conduct.

This document does not prescribe the substantive content of customer satisfaction codes of conduct, nor does it address other types of codes of conduct, such as those that relate to the interaction between an organization and its personnel, or between an organization and its suppliers.

NOTE Throughout this document, the terms “product” and “service” refer to the outputs of an organization that are intended for, or required by, a customer.

This document is intended for use by any organization regardless of its type or size, or the products and services it provides. It is also intended for use by organizations in all sectors. Annex B provides guidance specifically for small businesses.

This document addresses the following aspects of complaints handling:

a) enhancing customer satisfaction by creating a customer-focused environment that is open to feedback (including complaints), resolving any complaints received, and enhancing the organization’s ability to improve its products and services, including customer service;

b) top management involvement and commitment through adequate acquisition and deployment of resources, including personnel training;

c) recognizing and addressing the needs and expectations of complainants;

d) providing complainants with an open, effective and easy-to-use complaints process;

e) analysing and evaluating complaints in order to improve the quality of products and services, including customer service;

f) auditing of the complaints-handling process;

g) reviewing the effectiveness and efficiency of the complaints-handling process.

This document does not apply to disputes referred for resolution outside the organization or for employment-related disputes.

This document is applicable to:

— complaints relating to the organization’s products and services, the complaints-handling process or dispute-resolution process;

— resolution of disputes arising from domestic or cross-border business activities, including those arising from electronic commerce.

This document is intended for use by any organization regardless of its type or size, or the products and services it provides, and deals with:

— guidance on determining when and how organizations can participate in dispute resolution;

— guidance on the selection of providers and use of their services;

— top management involvement in, and commitment to, dispute resolution and deployment of adequate resources within the organization;

— the essentials for fair, suitable, transparent and accessible dispute resolution;

— guidance on management of an organization’s participation in dispute resolution;

— monitoring, evaluating and improving the dispute-resolution process.

This document is particularly aimed at dispute resolution between an organization and

— individuals purchasing or using products and services for personal or household purposes, or

— small businesses.

This document does not apply to the resolution of other types of disputes, such as employment disputes. It does not apply to complaints handling within an organization.

It is applicable to any organization engaged in, or planning to be engaged in, a business-to-consumer electronic commerce transaction, regardless of size, type and activity.

ISO 10008:2013 is not intended to form part of a consumer contract or to change any rights or obligations provided by applicable statutory and regulatory requirements.

ISO 10008:2013 aims to enable organizations to set up a fair, effective, efficient, transparent and secure B2C ECT system, in order to enhance consumers’ confidence in B2C ECTs and increase the satisfaction of consumers. It is aimed at B2C ECTs concerning consumers as a sub-set of customers.

The guidance given in ISO 10008:2013 can complement an organization’s quality management system.

It describes the requirements to set up a test room comprising a testing area, a preparation area, and an office, specifying those that are essential or those that are merely desirable.

ISO 8589:2007 is not specific for any product or test type.

Although many of the general principles are similar, ISO 8589:2007 does not address test facilities for the specialized examination of products in inspection or in-plant quality-control applications.

This chart shows the influence of such defects on the loss of mass and on the sensorial concern by using coefficients. Each defect is given a value depending on how seriously it affects the above-mentioned characteristics. Thus, the final assessment can become a useful tool for the trading parties involved, and also gives a good indication to the purchaser of the quality of the green coffee concerned.

The definitions can be used to specify terms of bilateral purchasing contracts or to classify coffee lots for their presentation to green coffee buyers or at a stock exchange.

The method is statistically less efficient than the triangle test (described in ISO 4120) but is easier to perform by the assessors.

The method is applicable even when the nature of the difference is unknown (i.e. it determines neither the size nor the direction of difference between samples, nor is there any indication of the attribute(s) responsible for the difference). The method is applicable only if the products are fairly homogeneous.

The method is effective for

a) determining that

either a perceptible difference results (duo-trio testing for difference), or
a perceptible difference does not result (duo-trio testing for similarity) when, for example, a change is made in ingredients, processing, packaging, handling or storage, and
b) for selecting, training and monitoring assessors.

Two forms of the method are described:

– the constant-reference technique, used when one product is familiar to the assessors (e.g. a sample from regular production);

– the balanced-reference technique, used when one product is not more familiar than the other.

ISO 12100:2010 is also intended to be used as a basis for the preparation of type-B or type-C safety standards.

It does not deal with risk and/or damage to domestic animals, property or the environment.

It uses tests based on collecting consumers’ responses to questions, generally on paper or via a keyboard or a touch screen. Tests of a behavioural nature (such as recording quantities consumed ad libitum by the consumers) do not fall within the scope of ISO 11136:2014.

Some applications of sensory profiling are as follows:

– to develop or change a product;

– to define a product, production standard, or trading standard in terms of its sensory attributes;

– to define a reference “fresh” product for shelf-life testing;

– to study and improve shelf-life of a product;

– to compare a product with a reference product or with other similar products on the market or under development;

– to map a product’s perceived attributes for the purpose of relating them to factors such as instrumental, chemical or physical properties, and/or to consumer acceptability;

– to characterize by type and intensity the off-odours or off-tastes in a sample (e.g. in pollution studies).

It is applicable to any organization planning to establish a formal structure for sensory evaluation. The main aspects to be considered are the education, background and professional competence of staff members, and the responsibilities of staff members at three different functional levels: sensory manager; sensory analyst or panel leader; panel technician.

These guidelines are valid for all different types of sensory evaluation laboratories, in particular those in industry, in research and development organizations, in service organizations and in the field of official authorities concerned with product control. In principle, it can be assumed that the sensory evaluation laboratory can perform all types of sensory tests. This means analytical tests such as discrimination tests, descriptive analysis (sensory profile), as well as consumer tests (e.g. hedonic tests). The individual profile of sensory activities of an organization determines the boundaries and conditions to be considered for planning and implementing the sensory evaluation laboratory and its staff.

The application of this guidance by the organization is flexible and depends on the needs and possibilities within an organization. For example, personnel might not be available for three levels of staff function and, thus, the duties can be divided among staff accordingly. Also, in a staff of two persons the technical/scientific functions can be shared between a person handling the administrative/management functions and the individual handling the operational functions.

– obtaining data on the detection of stimuli that evoke responses to odour, flavour and taste by a 3-AFC (three-alternative forced-choice) procedure, and

– the processing of the data to estimate the value of a threshold and its error bounds, and other statistics related to the detection of the stimulus.

Typically, the procedures will be used in one of the following two modes:

– investigation of the sensitivity of assessors to specific stimuli;

– investigation of the ability of a chemical substance to stimulate the chemoreceptive senses.

(Although experiments can encompass both modes.)

Examples of the first mode include studies of the differences among individuals or specified populations of individuals in sensitivities and of the effects of age, gender, physiological condition, disease, administration of drugs and ambient conditions on sensitivity. Examples of the latter mode include

– studies in flavour chemistry and the impact of specified chemicals on the flavour of foods,

– classification of chemicals for their impact on humans, if present in the environment,

– studies on the relationship of molecular structure to capacity of a chemical to act as a stimulant,

– quality assurance of gaseous effluents and of water, foods and beverages, and

– studies in the mechanism of olfaction.

In both modes, the way in which probability of a correct response changes with intensity of stimulus, i.e. the slope of the dose/response curve, could be an important aspect of the study as well as the threshold value, and the data processing procedures described here provide this information.

The focus of ISO 13301:2018 is on data requirements and on computational procedures. Regarding the validity of the data, the text is restricted to general rules and precautions. It does not differentiate between detection and difference thresholds; fundamentally, the procedures measure a difference threshold because a test sample is compared with a reference sample. Typically, the reference sample is not intended to contain the stimulus under investigation, but the guidelines do not exclude experimental design in which the reference could contain the stimulus, or it might not be known if the reference contains the stimulus. The guidelines do not measure a recognition threshold as defined in ISO 5492. They do not address the standardization of methods of determining air quality as discussed in EN 13725.

The types of business identified in ISO 16741:2015 for farmed crustacean distribution chains are the following:

a) farming

1) broodstock collection
2) hatcheries and nurseries
3) crustacean farm
4) harvesting;
b) processors;

c) traders and wholesalers;

d) retailers and caterers;

e) logistics including materials brought from other domains;

f) feed production.

In addition, it describes an adapted heating unit used to reach and maintain the right temperature for this analysis.

NOTE These NPAs can be publicly or privately managed, managed by the community or by NGO, or managed by a mixture of some or all of these possibilities.

It is intended to provide a framework and basis for the evaluation/validation of tests based on the binding of an antimicrobial compound to its specific antibody or to other types of detecting molecules.

In addition to immunoassays [e.g. enzyme-immunoassay (EIA) and radio-immunoassay (RIA)], there are several quantitative, semi-quantitative and qualitative test formats based on the binding of antimicrobial compounds to microbial receptors or to receptor proteins. Enzymatic assays and particle-based assays based on receptor proteins are referred to as receptor assays in ISO 18330|IDF 188:2003.

The types of businesses identified in this International Standard for wild-caught crustacean distribution chains are:

– capture operators;

– landing businesses and first sale;

– processors;

– transporters and store operators;

– traders and wholesalers;

– retailers and caterers;

– logistics including materials brought from other domains.

Any given crustacean distribution chain may be made up of some or all of the above components but not necessarily in the sequence listed.

The types of businesses identified in ISO 18539:2015 for wild-caught molluscan distribution chains are the following:

? capture;

? landing business and first sale;

? depuration and shucking, etc.;

? processors;

? transporters and store operators;

? traders and wholesalers;

? retailers and caterers;

? logistics including materials brought from other domains.

Any given molluscan distribution chain can be made up of some or all of the above components but not necessarily in the sequence listed.

It provides the principles and requirements for a security operations management system (SOMS). ISO 18788:2015 provides a business and risk management framework for organizations conducting or contracting security operations and related activities and functions while demonstrating:

a) conduct of professional security operations to meet the requirements of clients and other stakeholders;

b) accountability to law and respect for human rights;

c) consistency with voluntary commitments to which it subscribes.

ISO 18788:2015 is applicable to any organization that needs to:

a) establish, implement, maintain and improve an SOMS;

b) assess its conformity with its stated security operations management policy;

c) demonstrate its ability to consistently provide services that meet client needs and are in conformance with applicable laws and human rights requirements.

It is applicable to all organizations that need to plan and conduct internal or external audits of management systems or manage an audit programme.

The application of this document to other types of audits is possible, provided that special consideration is given to the specific competence needed.

ISO/TS 19425:2015 applies to all air cleaners installed on reciprocating internal combustion engines (reciprocating internal combustion engine is referred to as engine except particular explanation in the following text) falling within the field of application of ISO 3046‑1 and/or other air induction installation.

The guidelines on compliance management systems are applicable to all types of organizations. The extent of the application of these guidelines depends on the size, structure, nature and complexity of the organization. ISO 19600:2014 is based on the principles of good governance, proportionality, transparency and sustainability.

ISO 20410:2017:

· covers the safety of the bareboat and its occupants, but not associated sport or water-based recreational activities;

· excludes boats that are provided with a skipper and/or crew and bareboats that do not have living accommodation;

· does not establish the construction requirements for bareboats and equipment provided.

The sequential method often allows for a decision to be made after fewer trials of the discrimination test than would be required by conventional approaches that use predetermined numbers of assessments.

The method is effective for a) determining that either a perceptible difference results, or a perceptible difference does not result when, for example, a change is made in ingredients, processing, packaging, handling or storage; or b) for selecting, training and monitoring assessors.

The consequences of unsafe food can be serious and ISO’s food safety management standards help organizations identify and control food safety hazards. As many of today’s food products repeatedly cross national boundaries, International Standards are needed to ensure the safety of the global food supply chain.

ISO 660:2009 is applicable to refined and crude vegetable or animal fats and oils, soap stock fatty acids or technical fatty acids. The methods are not applicable to waxes.

Since the methods are completely non-specific, they cannot be used to differentiate between mineral acids, free fatty acids, and other organic acids. The acid value, therefore, also includes any mineral acids that may be present.

ISO/TS 22002-3:2011 is applicable to all organizations (including individual farms or groups of farms), regardless of size or complexity, which are involved in farming steps of the food chain and wish to implement PRPs in accordance with ISO 22000:2005, 7.2. If an organization is using ISO/TS 22002-3:2011 as a reference for the purpose of making a self-declaration of conformity with or seeking certification to ISO 22000:2005, deviations therefrom (i.e. where exclusions are made or alternative measures are implemented) need to be justified and documented. It is expected that such deviations will not affect the ability of the organization to comply with the requirements of ISO 22000.

ISO/TS 22002-3:2011 is applicable to the farming of crops (e.g. cereals, fruits, vegetables), living farm animals (e.g. cattle, poultry, pigs, fish) and the handling of their products (e.g. milk, eggs). It is not applicable to activities such as picking of wild fruits, vegetables and mushrooms, fishing, hunting, which are not considered as organized farming activities.

All operations related to farming are included in the scope (e.g. sorting, cleaning, packing of unprocessed products, on-farm feed manufacturing, transport within the farm). However, ISO/TS 22002-3:2011 is not applicable to processing activities carried out on farm premises (e.g. heating, smoking, curing, maturing, fermenting, drying, marinating, extraction, extrusion or a combination of those processes). Neither is ISO/TS 22002-3:2011 applicable to products or animals that are being transported to or from the farm.

Farming operations are diverse in nature according to size, type of products, production methods, geographical and biological environment, related statutory and regulatory requirements etc. Therefore, the need, intensity and nature of PRPs will differ between organizations. Established PRPs can also change as the result of the review procedures stated in ISO 22000:2005, 8.2. ISO/TS 22002-3:2011 focuses on the requirements for the management of PRPs, while the design of the exact PRPs is left to the user. The management of PRPs includes assessment of the need, selection of measures that meet the identified needs and required records. The specific examples of PRPs listed in ISO/TS 22002-3:2011 are intended for guidance only, and are aimed for application with due regard to the overall objective of producing food which is safe and suitable for consumption.

It is possible for ISO/TS 22002-3:2011 to be applied by other organizations willing to develop codes of practice and other types of supplier-buyer relationship based on ISO 22000.

ISO/TS 22002-2:2013 is applicable to all organizations which are involved in the processing, preparation, distribution, transport, and serving of food and meals and wish to implement PRPs in accordance with the requirements specified in ISO 22000:2005, 7.2.

The scope of ISO/TS 22002-2:2013 includes catering, air catering, railway catering, banquets, among others, in central and satellite units, school and industry dining rooms, hospitals and healthcare facilities, hotels, restaurants, coffee shops, food services, and food stores.

Users of catering can belong to vulnerable groups, such as children, elderly and/or ill people.

In some countries, the term “food services” is used synonymously with catering.

The application of ISO/TS 22002-2:2013 does not exempt the user from compliance with current and applicable legislation. Where local legal requirements are in specified for parameters (temperatures, among others) given in ISO/TS 22002-2:2013, the local requirements shall be used by the food business.

Catering operations are diverse in nature and not all of the requirements specified in ISO/TS 22002-2:2013 apply to an individual establishment or process.

Although the use of ISO/TS 22002-2:2013 is not mandatory for complying with the requirements in ISO 22000:2005, 7.2, there is a requirement for deviations (exclusions made or alternative measures implemented) to be justified and documented when ISO/TS 22002-2:2013 is used as reference for the PRPs implemented. It is not intended for such deviations to affect the ability of the organization to comply with the requirements of ISO 22000.

ISO/TS 22002-2:2013 specifies detailed requirements to be considered in relation to ISO 22000:2005, 7.2.3.

In addition, ISO/TS 22002-2:2013 adds other aspects such as product recall procedures which are considered relevant to catering operations.

ISO/TS 22002-2:2013 is intended to be used when establishing, implementing, and maintaining the PRPs specific to the organization(s) in accordance with ISO 22000.

Prerequisite programmes are intended to ensure feed safety and to prevent, control and detect potential contamination including cross-contamination that could occur under the responsibility of the organization.

ISO/TS 22002-6:2016 is applicable to all organizations regardless of size, location or complexity that are involved in the manufacturing and/or supply of feed and animal food and wish to implement a PRP. Feed and animal food operations are diverse in nature and not all of the requirements specified in this Technical Specification necessarily apply to an individual organization or process. Where exclusions are made or alternative measures are implemented, these need to be justified by a hazard assessment and verified to be effective. Any exclusions or alternative measures adopted should not affect the ability of an organization to comply with other requirements contained in this Technical Specification.

It is intended to be flexible enough to allow feed organizations and food organizations to achieve identified objectives.

The traceability system is a technical tool to assist an organization to conform with its defined objectives, and is applicable when necessary to determine the history or location of a product or its relevant components.

ISO 22006:2009 gives guidelines on the use and application of ISO 9001:2008 to the establishment and management of a quality management system (QMS) by an organization involved in crop production.

ISO 22006:2009 is not intended to change, add or reduce the requirements of ISO 9001:2008, nor is it intended for certification.

Further down the supply chain, in manufacturing processes, the language of ISO 9001:2008, ISO 15161 or ISO 22000 is considered more appropriate. The need for an ISO 9001:2008-based system containing agricultural terminology became apparent due to difficulties in the interpretation of the language of ISO 9001:2008 for crop production applications.

The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization’s operating environment and complexity.

This document is applicable to all types and sizes of organizations that:

a) implement, maintain and improve a BCMS;

b) seek to ensure conformity with stated business continuity policy;

c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption;

d) seek to enhance their resilience through the effective application of the BCMS.

This document can be used to assess an organization’s ability to meet its own business continuity needs and obligations.

ISO 22319:2017 is intended for use by organizations with responsibility for, or involvement in, part or all of the planning for working with SVs. It is applicable to all types and sizes of organizations that are involved in the planning for, and management of, SVs (e.g. local, regional, and national governments, statutory bodies, international and non-governmental organizations, businesses and public and community groups).

The range of tasks performed by SVs can require only basic planning (e.g. for people who are first on the scene), or a plan that is more complex (e.g. for people who travel to the affected area to volunteer).

Coordinating the participation of volunteers who are affiliated to voluntary or professional organizations to provide relief is not within the scope of this document.

— principles that communicate the value and explain the purpose of incident management,

— basic components of incident management including process and structure, which focus on roles and responsibilities, tasks and management of resources, and

— working together through joint direction and cooperation.

This document is applicable to any organization involved in responding to incidents of any type and scale.

This document is applicable to any organization with one organizational structure as well as for two or more organizations that choose to work together while continuing to use their own organizational structure or to use a combined organizational structure.

This document is applicable to all organizations regardless of type, size or nature, whether private or public sector. The guidance can be adapted to the needs, objectives, resources and constraints of the organization.

This document is intended to promote common understanding in the field of product-related fraud risk and its countermeasures.

ISO 24512:2007 is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model.

ISO 24512:2007 addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities).

The following are within the scope of ISO 24512:2007:

the definition of a language common to different stakeholders;
the definition of the components of drinking water supply systems;
guidelines for the management of drinking water utilities;
guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services.

ISO 24518:2015 may be applicable to all sizes of public or private water utilities that want to prepare, respond, and recover from a crisis.

ISO 28000:2007 is applicable to all sizes of organizations, from small to multinational, in manufacturing, service, storage or transportation at any stage of the production or supply chain that wishes to:

a) establish, implement, maintain and improve a security management system;

b) assure conformance with stated security management policy;

c) demonstrate such conformance to others;

d) seek certification/registration of its security management system by an Accredited third party Certification Body; or

e) make a self-determination and self-declaration of conformance with ISO 28000:2007.

There are legislative and regulatory codes that address some of the requirements in ISO 28000:2007.

It is not the intention of ISO 28000:2007 to require duplicative demonstration of conformance.

Organizations that choose third party certification can further demonstrate that they are contributing significantly to supply chain security.

develop and implement supply chain security processes;
establish and document a minimum level of security within a supply chain(s) or segment of a supply chain;
assist in meeting the applicable authorized economic operator (AEO) criteria set forth in the World Customs Organization Framework of Standards and conforming national supply chain security programmes.
In addition, ISO 28001:2007 establishes certain documentation requirements that would permit verification.

Users of ISO 28001:2007 will

define the portion of an international supply chain within which they have established security;
conduct security assessments on that portion of the supply chain and develop adequate countermeasures;
develop and implement a supply chain security plan;
train security personnel in their security related duties.

It defines the minimum requirements of a certification body and its associated auditors, recognizing the unique need for confidentiality when auditing and certifying/registering a client organization.

Requirements for supply chain security management systems can originate from a number of sources, and ISO 28003:2007 has been developed to assist in the certification of supply chain security management systems that fulfil the requirements of ISO 28000, Specification for security management systems for the supply chain, and other supply chain security management system International Standards. The contents of ISO 28003:2007 may also be used to support certification of supply chain security management systems that are based on other specified supply chain security management system requirements.

ISO 28003:2007

provides harmonized guidance for the accreditation of certification bodies applying for ISO 28000 (or other specified supply chain security management system requirements) certification/registration;
defines the rules applicable for the audit and certification of a supply chain security management system complying with the supply chain security management system standard’s requirements (or other sets of specified supply chain security management system requirements);
provides the customers with the necessary information and confidence about the way certification of their suppliers has been granted.

It explains the underlying principles of ISO 28000 and describes the intent, typical inputs, processes and typical outputs for each requirement of ISO 28000. This is to aid the understanding and implementation of ISO 28000.

ISO 28004:2007 does not create additional requirements to those specified in ISO 28000, nor does it prescribe mandatory approaches to the implementation of ISO 28000.

a structured approach for organizations to transition their risk management arrangements in order to be consistent with ISO 31000, in a manner tailored to the characteristics of the organization;
an explanation of the underlying concepts of ISO 31000;
guidance on aspects of the principles and risk management framework that are described in ISO 31000.
ISO/TR 31004:2013 can be used by any public, private or community enterprise, association, group or individual.

ISO/TR 31004:2013 is not specific to any industry or sector, or to any particular type of risk, and can be applied to all activities and to all parts of organizations.

· bribery in the public, private and not-for-profit sectors;

· bribery by the organization;

· bribery by the organization’s personnel acting on the organization’s behalf or for its benefit;

· bribery by the organization’s business associates acting on the organization’s behalf or for its benefit;

· bribery of the organization;

· bribery of the organization’s personnel in relation to the organization’s activities;

· bribery of the organization’s business associates in relation to the organization’s activities;

· direct and indirect bribery (e.g. a bribe offered or accepted through or by a third party).

ISO 37001:2016 is applicable only to bribery. It sets out requirements and provides guidance for a management system designed to help an organization to prevent, detect and respond to bribery and comply with anti-bribery laws and voluntary commitments applicable to its activities.

ISO 37001:2016 does not specifically address fraud, cartels and other anti-trust/competition offences, money-laundering or other activities related to corrupt practices, although an organization can choose to extend the scope of the management system to include such activities.

The requirements of ISO 37001:2016 are generic and are intended to be applicable to all organizations (or parts of an organization), regardless of type, size and nature of activity, and whether in the public, private or not-for-profit sectors. The extent of application of these requirements depends on the factors specified in 4.1, 4.2 and 4.5.

The intended outcomes of a management system for sustainable development in communities include:

· managing sustainability and fostering smartness and resilience in communities, while taking into account the territorial boundaries to which it applies;

· improving the contribution of communities to sustainable development outcomes;

· assessing the performance of communities in progressing towards sustainable development outcomes and the level of smartness and of resilience that they have achieved;

· fulfilling compliance obligations.

ISO 37101:2016 is intended to help communities become more resilient, smart and sustainable, through the implementation of strategies, programmes, projects, plans and services, and demonstrate and communicate their achievements.

ISO 37101:2016 is intended to be implemented by an organization designated by a community to establish the organizational framework and to provide the resources necessary to support the management of environmental, economic and social performance outcomes. A community that chooses to establish the organizational framework by itself is considered to constitute an organization as defined in ISO 37101:2016.

ISO 37101:2016 is applicable to communities of all sizes, structures and types, in developed or developing countries, at local, regional or national levels, and in defined urban or rural areas, at their respective level of responsibility.

ISO 37101:2016 can be used in whole or in part to improve the management of sustainable development in communities. Claims of conformity to ISO 37101:2016, however, are not acceptable unless all its requirements are incorporated into an organization’s management system for sustainable development in communities and fulfilled without exclusion.

This document is applicable to any city, municipality or local government that undertakes to measure its performance in a comparable and verifiable manner, irrespective of size and location.

ISO 55000:2014 can be applied to all types of assets and by all types and sizes of organizations.

ISO 55001:2014 can be applied to all types of assets and by all types and sizes of organizations.

This document can be applied to all types of assets and by all types and sizes of organizations.

NOTE 1 This document is intended to be used for managing physical assets in particular, but it can also be applied to other asset types.

NOTE 2 This document does not provide financial, accounting or technical guidance for managing specific asset types, however, in Annex F information is provided on the relationship between the financial and non-financial asset management functions.

NOTE 3 For the purposes of ISO 55000, ISO 55001 and this document, the term “asset management system” is used to refer to a management system for asset management.