The Saint Lucia Bureau of Standards in collaboration with the Ministry of Tourism, Information and Broadcasting, Culture and Creative Industries is hosting a National Quality Dialogue with the Tourism Sector, which commenced Wednesday July 21 and will be continuing on Thursday and Friday July 22 & 23. 

This is part of a regional project of The CARICOM Regional Organization for Standards and Quality (CROSQ) which has begun implementation of the 11th European Development Fund (EDF) Economic Partnership Agreement (EPA) Technical Barriers to Trade (TBT) Programme. “Support to CARIFORUM States in furthering the implementation of their Economic Partnership Agreement Commitments and in meaningfully reaping the benefits of the Agreement”

 The goal of the dialogue is to develop an Action Plan which will enable the Quality Infrastructure to support the Tourism Sector in effectively meeting the targets for the sector inclusive of the implementation of standards for enhanced service delivery.

The objectives of the national dialogues/awareness sessions are:

  1. To increase participants’ awareness of the importance of quality in enhancing competitiveness of businesses, and identify additional qualities issues given the pandemic.
  2. To increase participants’ understanding of the role of QI in enhancing the development of the tourism sector
  3. To provide guidance to Saint Lucia QI, to structure its services to match the needs for the tourism sector identified.

This dialogue focuses on engagement with the alternative accommodations, sites and attraction and tourism transportation sector.

The Closing Ceremony is scheduled for Friday July 23 at 9:30 – 10:30 am

An invitation is extended to you to attend the closing ceremony via zoom.

The presentation of the Action Plan will be the highlight of the Closing Ceremony.

 Meeting ID: 986 7373 2887

Passcode: 791643


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One tap mobile: US: +16468769923,,98673732887#,,,,*791643# or +16699006833,,98673732887#,,,,*791643#

 Or dial: For higher quality, dial a number based on your current location.
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Meeting ID: 986 7373 2887

Passcode: 791643

See below the Agenda.

DAY 3 – Session 4 Official Closing

Time Allotment



Person responsible

25 min


Presentation of the Action Plan to government and other key partners and stakeholders

Representative from technical working sessions

20 min





5 min


Endorsement of the Action Plan

Ms Donalyn Vittet,

Permanent Secretary

Ministry of Tourism, Information and Broadcasting, Culture and Creative Industries

5 min


Development of the Action Plan Implementation Committee

Ann-Margaret Adams

Director of Product Development

Ministry of Tourism, Information and Broadcasting, Culture and Creative Industries

5 min


Closure of the Dialogue Forum – remarks

Verne Emmanuel



Please submit any questions to:

Thank you in advance.